Our team of experienced and dedicated healthcare professionals is here to provide convenient and personalized medical consultations from the comfort of your home.

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FAQS

IconFrequently Asked Questions

Get every single answer you need right here.

Online healthcare consulting involves receiving professional medical advice and guidance remotely through virtual platforms like video calls, phone calls, or messaging, etc.

Yes, we take your privacy and security seriously. Our online platform is encrypted to ensure the confidentiality of your personal and medical information.

Our experienced healthcare providers are able to prescribe medications during online consultations when it is deemed clinically suitable.

Yes, you can request to consult with the same healthcare provider for follow-up appointments if preferred. Continuity of care is important to us, and we strive to accommodate such requests whenever possible.

If you need to reschedule or cancel your appointment, simply login to your account on our website and make the necessary changes or contact our customer service for assistance.

We regret to inform you that our online consultations and medications are not covered under NHIS, but we do offer competitive self-pay rates.

Our technical support team is available to assist you in case of any technical difficulties during your online consultation to ensure a seamless experience.

The cost of an online consultation may vary based on the type of service and its duration. Please get in touch with us for more information.

Our healthcare professionals are licensed and experienced practitioners in their respective fields, ensuring you receive quality care during your online consultations.

Yes, our healthcare professionals provide consultations for a wide range of medical conditions, ensuring you receive personalized care tailored to your needs.

All you need is a stable internet connection and a device such as a computer, smartphone, or tablet with a camera and microphone. Our platform is user-friendly, and no special software installation is required

You can securely pay for your online healthcare consultations and prescribed medication through our website using various payment methods, ensuring a convenient and hassle-free process.

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